SALES:  01493 854611

Netting, Mesh, Screening & Temporary Fencing Specialists

DELIVERY INFORMATION


Free Standard Delivery - for orders over £60 incl VAT

to England, Wales and Scottish Lowlands

To get your order to you as quickly and as cost effectively as possible we use a number of different couriers including but not exclusively, Royal Mail, UK Mail & DHL. Please note if you select the option TRUE CHOICE this means True Traders will choose the most appropriate courier service for order and location. If you wish a specific courier to deliver your order then please select that option.


Delivery Cost Guide To UK Mainland *
WeightDelivery TimeCost Inc. VAT
up to 2kg Standard 2-5 Working Days
£3.96
up to 50kgStandard 2-5 Working Days
£5.99
up to 50kgNext Working Day
£8.99
up to 50kg & over £60Standard 2-5 Working Days
FREE
up to 50kg & over £60Next Working Day Upgrade
£4.80
 
This table is intended as a guide to delivery charges only, for accurate delivery charges please use the shipping estimator which calculates delivery charges based on weight, size of items to be purchased and postcode. The estimator can be found at the bottom of the shopping basket page.

Next working day delivery to UK Mainland applies to Stock products only - the cut off being 2pm on a working day.
Working days are Monday - Friday (excluding Public holidays)
Order by 2pm Mon - Thu your order will be delivered the next working day.
Order by 2pm on Friday your order will be delivered on Monday (next working day).
Order during Sat or Sun your order will be dispatched on Monday for delivery on Tuesday.
Order AFTER 2pm your order will be dispatched on the following working day for delivery on the next available working day.


SAME DAY DELIVERY MAY ALSO BE AVAILABLE - PLEASE CONTACT US FOR A PRICE AND AVAILABILITY

Some postcodes in Scottish Highlands & Islands, Northern Ireland, Isle of Wight, Isles of Scilly and IoM have a delivery surcharge based on the weight of the order. The shipping charge will be shown during checkout.

Please make sure you provide a full delivery address including postcode, the name of the recipient and a contact telephone number. Deliveries will need to be signed for unless we receive clear instructions to leave elsewhere.

Whilst we endeavour to ensure delivery times are met please note that circumstances beyond our control may sometimes delay arrival. In the event of a late delivery, we will of course refund any additional charge you have paid for next day delivery, however, late delivery does not in itself entitle you to cancel your order. Any additional Next Day Delivery charges when a delivery attempt is made on time cannot be refunded.

This online shop is set up for deliveries to all of UK (incl dependencies) and Ireland. If you would like a quotation for delivery to other countries or for a bulk order then please contact us on +44 (0)1493 854611 or email sales@truetraders.co.uk

EU, Europe, North America, Rest of the World
Please email sales@truetraders.co.uk for a quotation.

'Post & Rope', and 'Tensabarrier' products are normally 5-7 working days delivery to UK.

Trinter mesh is a special order and is excluded from the Free delivery

Metal Barriers have a delivery charge based on the number of pallets needed to deliver and always have a delivery charge. These cannot be ordered online because of the delivery charge. Please call 01493 854611 to order.

LATE DELIVERIES AND OTHER PROBLEMS

We do of course make every effort to ensure that your order will arrive within the delivery times shown on the website. Unfortunately, on rare occasions this may not always be possible. Should your order fail to arrive when expected, please contact us immediately and we will do our best to resolve any problems (please note that our liability does not extend to providing compensation for late or failed deliveries).

We make every reasonable effort to ensure that your order meets and hopefully exceeds your expectations. Of course, in rare cases things can sometimes go wrong and we will always do everything we can to rectify any problems in a quick and satisfactory manner. However, please note that we cannot be held responsible for any resulting additional expense you may incur unless with our prior written agreement.

Occasionally, time delays with "Made to Order" items may occur. We will do our best to get bespoke orders completed and delivered within the estimated time scale. However, problems do occasionally arise that cause delays in the manufacture and delivery of "made to order" items. This does not entitle you to cancel the order, therefore we cannot accept that "time is of the essence" in "made to order" or "bespoke" situations.